Reference

How bdjaee Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby.

Account data kept securebKash, Nagad, Rocket wallet details protectedNo data sold to third partiesContact us to access or delete your dataPolicy applies across all devices

Explore the Lobby Read FAQ

Data We Collect and Why We Collect It

bdjaee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bdjaee, we collect the details you provide at registration — your name, email address, phone number, and the wallet identifiers tied to your bKash, Nagad or Rocket account. We collect this so we can verify your identity, process deposits and

1
withdrawals, and keep your account wallet accurate. When you browse the lobby, we also gather device and session data: your IP address, browser type, operating system, and the pages you visit. This helps us understand how the platform performs on your phone and where errors occur.
2
Payment transaction records — amounts, timestamps, and the mobile wallet channel used — are retained as part of our financial record obligations. We do not store your bKash, Nagad or Rocket PIN or full payment credentials; those stay within your wallet app. Cookies and similar technologies
3
track your session state so you stay logged in across pages. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the lobby loads. All data handling is subject to applicable law in your jurisdiction. If you are accessing from
4
Bangladesh, availability of specific features depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through the help form on the contact page. We aim to acknowledge privacy requests and respond with a resolution path — not just a generic reply.

Team online

Live Chat

Open your account dashboard and use the chat icon to reach us directly. Raise your privacy question and we log it as a formal request.

Email Support

Send your data request or privacy concern to our support email address listed on the contact page. Include your registered phone number for faster matching.

Help Form

Submit a written privacy request through the account help form. Select 'Data and Privacy' as the category so it reaches the right team.

HOW WE PROTECT DATA

Security, Retention and Your Account Rights

We apply SSL encryption across all account pages, meaning data exchanged between your phone and our servers — including your bKash or Nagad deposit steps — travels over a secured connection. Your account password is stored as a hashed value; we never hold it in plain text. Data retention follows a set period tied to financial and operational requirements; after that period, inactive account data is flagged for deletion under our internal review cycle. You have the right to access the personal data we hold about you, request corrections, and in supported cases ask for erasure. These rights apply subject to local law and eligible regions.

SSL Encryption

Every account session and payment step — bKash, Nagad, Rocket — runs over SSL. Your data does not travel in plain text between your phone and our servers.

Cookie Controls

Session cookies keep you logged in across lobby pages. You can block or clear cookies in your browser settings, though some account functions may not work without them.

Data Retention Policy

We keep your account and transaction records for a defined period required by our operational and legal obligations. After that, inactive records enter our scheduled deletion review.

Access and Correction Rights

You can request a copy of your data or ask us to correct inaccurate details at any time. Submit the request via live chat or email and we will respond with the next step.

What You Asked About Our Privacy Policy

Below are the questions we receive most often about how your data is handled at bdjaee. If your question is not covered here, use the live chat or help form to reach our support team directly.

We collect your name, phone number, email address, and the mobile wallet identifier you use — bKash, Nagad or Rocket. Device and session data is also logged when you browse the lobby.

No. We never store your bKash, Nagad or Rocket PIN or full payment credentials. Those stay within your wallet app. We only record the transaction reference and amount for payment matching.

We retain account and transaction records for a period tied to our operational and legal requirements. Once that period ends, inactive records enter a scheduled deletion review. Contact support for the current retention period.

Yes. Submit a data access request through live chat or the help form — select 'Data and Privacy' as the category. We will confirm receipt and outline the next step in the process.

We do not sell your personal data. We may share limited data with payment processors — such as bKash, Nagad and Rocket — and technical service providers strictly to operate the platform and process your transactions.

Send a deletion request via email or live chat with your registered phone number. Deletion rights apply subject to local law and eligible regions; some data tied to financial records may be retained as required.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBangladesh Night Spins 501 InfoFAQ

How bdjaee Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Help Form

Security, Retention and Your Account Rights

SSL Encryption

Cookie Controls

Data Retention Policy

Access and Correction Rights

What You Asked About Our Privacy Policy

01 What personal data does bdjaee collect when I open an account?

02 Does bdjaee store my bKash or Nagad PIN?

03 How long does bdjaee keep my account data?

04 Can I request a copy of the data bdjaee holds about me?

05 Does bdjaee share my data with third parties?

06 How do I ask bdjaee to delete my personal data?

Privacy Policy

Related pages

Related pages