Verify Your bdjaee Account
Verification is how we protect your balance. If someone ever tries to access your account from an unfamiliar device, a verified account lets us confirm the real owner quickly and block the risk. We ask for a government-issued photo ID — your National ID card works for most accounts — and a brief check that the name on the document matches your
registered wallet number. You upload documents once through the account settings page; we review them and confirm by email. Unverified accounts can explore the lobby and play, but withdrawals are held until the check clears. Getting it done early saves friction later.
- Go to account settings — Log in and open the Account section. You will find a Verification tab with a document upload form ready to fill.
- Upload your National ID — Take a clear photo of both sides of your National ID card. Upload them directly through the form — no need to email anything separately.
- Match your wallet name — Confirm that the name on your ID matches the name on your bKash, Nagad or Rocket account. Mismatches are the most common reason for delays.
- Wait for email confirmation — Our team reviews submissions and sends a confirmation email. Once approved, your withdrawal access opens fully on your account.